Inbox
Every pinpoint, every portal ticket, every email-via-form lands in one inbox at /requests. The CLI mirror is caddi requests.
What a request looks like
- Title — the first line of the user’s note.
- Status —
open,in-progress,done. - URL — where the pinpoint was filed.
- Element selector — the CSS path of the clicked element.
- Screenshot — captured at submit.
- Reporter — the client member, or anonymous if unauthenticated.
- Thread — replies in either direction.
Filters
Filter by status, project, client, reporter, or date. URLs are stable so you can bookmark /requests?status=open&client=meridian.
Actions
- Reply — posts back to the portal and emails the reporter.
- Assign — to a teammate. Optional.
- Implement — hands the payload to your local Caddi Auto agent, which opens a PR on
dev. - Close — with a resolution (
fixed,wontfix,duplicate). Reporters get a final email.
Webhooks
Wire the request events into Linear, Slack, or your own system at Settings → Webhooks. Events: request.created, request.replied, request.closed.