Caddi
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Manage subscription

Everything to do with the card on file, the renewal cadence, and the subscription state. Self-serve.

Change payment method

From app.caddi.build/billing open the Stripe customer portal. Update the card, address, or invoice email there. Stripe is the source of truth for billing — Caddi mirrors the state.

Switch monthly / annual

bash
caddi billing switch annual
# Prorated immediately. Renewal moves to 12 months from today.

caddi billing switch monthly
# Effective at the next renewal date.

Cancel

bash
caddi billing cancel

# Cancels at the end of the current billing period.
# Pro features stay active until then.
# After: agency downgrades to Free (3-project cap applies).
We do not pro-rate cancellations. The period you’ve already paid for stays active. You can resume any time before period end and you’ll keep the same renewal date.

Resume

bash
caddi billing resume

# Restores Pro features. No proration — picks up where you left off.

After cancellation: what happens to projects past 3?

  • Projects are not deleted. The repo, Vercel project, and DNS records stay yours.
  • Caddi marks projects 4+ as read-only — you can view, export, and re-activate one at a time.
  • Pinpoints widgets stop firing on read-only projects.
  • The client portal disables magic-link login until you upgrade again.

Invoices and receipts

Stripe emails an invoice for every charge. The full history is at app.caddi.build/billing/history and via the Stripe customer portal.

Refunds

We do refunds on a case-by-case basis. If a month was unusable for you, email [email protected]. See also refund policy.

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