Caddi
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Customer portal

A branded, white-label surface where end clients file requests, see their own form submissions, manage brand assets, and approve staging deploys.

Where it lives

The portal lives at portal.<your-agency-domain>.com/<client-slug> by default. Once you’ve connected Cloudflare we provision the subdomain for you.

Auth model

Clients log in with magic links — no passwords. Sessions are 7 days, refreshable. Per-client roles are Client Admin (everything the client can do) and Client Member (read + reply, can’t invite, can’t approve).

What clients can do

  • File and reply to requests (ticket-style threads).
  • See their own form submissions, scoped via row-level security.
  • Upload and download brand assets — logos, fonts, brand guides.
  • Approve a staging deploy for promotion to production (when gated).
  • Invite their own teammates as Client Members.

What clients cannot do

  • See other clients’ data. Ever. RLS at the DB layer enforces this.
  • Edit env vars or DNS records.
  • Access the agency dashboard.

Branding

Configurable per agency: portal subdomain, logo, accent color, footer copy. Out of the box, the word “Caddi” does not appear in the portal — only your brand and the client’s.